Privacy
Last updated: May 2026
SHIONAGI Trading Co., Ltd. (“SHIONAGI Trading,” “we,” “us,” or “our”) respects the privacy of visitors, business contacts, and inquiry senders who use this website.
This Privacy Policy explains how we collect, use, store, and share information in connection with this website and related business inquiries.
Operator:
SHIONAGI Trading Co., Ltd.
汐凪貿易株式会社
Location:
Fukuoka, Japan
Contact:
contact@shionagi-trading.com
We may collect information that you provide directly to us, including:
- your name;
- company or organization name;
- business email address;
- country or region;
- product category or inquiry type;
- estimated quantity, target market, timing, packaging, labeling, or import-related requirements;
- message content and other information you choose to include in your inquiry.
This website currently uses a mailto-based inquiry form. When you click “Send Inquiry,” the form prepares an email draft in your mail application. Your information is sent to us only when you review and send the email from your mail application.
We may also receive limited technical information through website hosting, security, and server logs, such as access time, browser type, device information, IP address, and pages accessed. This information is used only as necessary for website operation, security, and basic technical maintenance.
At the current stage, this website does not provide online account registration, online payment, or an active product store.
We do not intentionally collect payment card information, account passwords, or sensitive personal information through this website.
This website is not intended to use tracking cookies or advertising analytics in its first public version. If analytics, advertising tools, backend forms, or e-commerce functions are added in the future, this Privacy Policy will be reviewed and updated as necessary.
We may use the information we collect for the following purposes:
- to respond to sourcing inquiries and business messages;
- to review product categories, target markets, estimated quantities, timing, packaging, labeling, and import-related requirements;
- to communicate about possible B2B discussions, wholesale inquiries, and possible cooperation discussions with Japanese SMEs;
- to conduct supplier-side or partner-side confirmation where necessary for reviewing an inquiry;
- to maintain internal business communication records;
- to improve the clarity, security, and usability of this website;
- to comply with legal, accounting, security, or administrative obligations.
We do not use inquiry information for unrelated marketing without an appropriate basis.
Depending on the country or region of the person contacting us, we may process personal information on one or more of the following bases:
- our legitimate interest in responding to business inquiries and managing B2B communications;
- steps taken at your request before entering into a possible business arrangement;
- compliance with legal or administrative obligations;
- your consent, where consent is required by applicable law.
We do not sell personal information.
We may share limited inquiry information only where reasonably necessary, including with:
- Japanese suppliers, manufacturers, or business partners when supplier-side confirmation is needed;
- logistics, export, professional, accounting, legal, or administrative service providers where relevant;
- website hosting, email, or technical service providers used to operate this website and business communication;
- public authorities or other parties where disclosure is required by law or necessary to protect legitimate rights.
When inquiry information is shared with suppliers or partners, we aim to limit the information to what is necessary for reviewing the inquiry.
SHIONAGI Trading is based in Japan. If you contact us from outside Japan, your information may be transferred to and handled in Japan.
In some cases, inquiry-related information may also be communicated with overseas buyers, suppliers, service providers, or business partners when necessary for reviewing or responding to a business inquiry.
We keep inquiry and communication records only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on the nature of the inquiry, whether a business relationship is established, and whether legal, accounting, dispute-resolution, or administrative obligations require longer retention.
We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. Please avoid sending unnecessary sensitive information through the website or email.
Depending on applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information.
To make a privacy-related request, please contact us at:
contact@shionagi-trading.com
We may need to confirm your identity before responding to certain requests.
This website is intended for business and commercial inquiries. It is not directed to children.
We do not knowingly collect personal information from children through this website.
This website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security of external websites.
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, or privacy practices.
The updated version will be posted on this website with the “Last updated” date.
For questions about this Privacy Policy or the handling of personal information, please contact:
SHIONAGI Trading Co., Ltd.
汐凪貿易株式会社
Fukuoka, Japan
contact@shionagi-trading.com