1. Send Inquiry
Share the product type, target market, estimated quantity, preferred timing, and any packaging, labeling, or import requirements.
How We Work
A step-by-step process for clearer business discussions.
SHIONAGI Trading uses a structured process so suppliers and buyers can clarify product fit, commercial conditions, and next actions before quotation, order, or export-related discussion moves forward.
Process Overview
Clear information first, commercial discussion next.
Cross-border product discussions are easier to handle when the product, market, quantity, timing, documentation needs, and supplier conditions are organized before commercial decisions are made.
Overseas Buyer Process
For overseas buyers.
2. Review Product and Market Requirements
SHIONAGI Trading reviews the product category, market context, quantity assumptions, and information needed before further discussion.
3. Confirm Supplier Direction
Where the case is suitable and enough information is available, supplier communication in Japan may be considered.
4. Prepare Quotation and Commercial Discussion
MOQ, lead time, price direction, packaging, labeling, documentation, and trade-term discussion may be prepared where appropriate.
5. Coordinate Order and Export Steps
Execution steps are considered only when the product, supplier conditions, buyer requirements, and commercial basis are sufficiently clear.
Japanese Supplier Process
For Japanese suppliers.
1. Initial Consultation
Share the product overview, overseas objective, preferred market, and basic commercial conditions.
2. Review Product Information
Confirm specifications, supply conditions, product materials, packaging, labeling, and available product information.
3. Discuss Market Direction
Review likely target markets, buyer types, product presentation needs, and possible overseas discussion routes.
4. Coordinate External Discussion
Where suitable, begin early discussion with overseas business counterparts or market-side contacts.
5. Support Follow-Up
Refine product information, commercial conditions, and next-step communication based on the discussion result.
Information Needed
The details that make review easier.
Clear and structured information helps SHIONAGI Trading understand whether a request may be suitable for the next stage.
- Product category or reference item
- Product specifications or available materials
- Target market
- Buyer or supplier role
- Estimated quantity
- Preferred timing
- Packaging or labeling needs
- Documentation or import requirements if known
- Expected business route or objective
What May Slow Down a Case
Unclear information can delay the next step.
Some inquiries require additional clarification before supplier communication, quotation direction, or export-related discussion can proceed.
- Product details are unclear.
- Target market is not specified.
- Quantity assumptions are unrealistic or missing.
- Product images, specifications, or reference details are unavailable.
- Packaging, labeling, or documentation needs are unknown.
- Licensed, branded, children’s, or regulated goods require additional confirmation.
- Commercial conditions are not ready for discussion.
Service Boundaries
What this process does not guarantee.
The process helps organize and evaluate business discussions. It does not guarantee quotation, supply, order acceptance, buyer introduction, supplier access, regulatory clearance, or export execution.
- Not every inquiry proceeds to quotation.
- Not every product is suitable for overseas discussion.
- Product availability depends on supplier conditions.
- MOQ, lead time, and pricing depend on product, quantity, and supplier terms.
- Licensed and rights-sensitive goods require additional confirmation.
- Online ordering and automatic order acceptance are not currently available.
Response Standards
Clear inquiries can be reviewed more efficiently.
SHIONAGI Trading aims to review clear business inquiries as soon as reasonably possible. Response timing may depend on inquiry detail, product type, language needs, and whether supplier communication is required.
- Clear product and market information helps the review process.
- Additional information may be requested before supplier communication.
- Complex, licensed, regulated, or specification-sensitive products may require more time.
- Some inquiries may not be suitable for further discussion.
Next Step
Prepare your inquiry before contacting us.
Please provide product, market, quantity, timing, and requirement details so SHIONAGI Trading can understand the request and consider whether further discussion may be suitable.